Connect in Real Time with a Chelsea Groton Video Banker
Video Banking through Phone, Tablet or Computer
Now Available Monday – Friday, 8am – 7pm
Have a personal or business banking question or need? Connect instantly with a member of our Chelsea|LIVE video banking team. During this experience, members can participate in a face-to-face video chat, while also being able to securely share and sign documents during the live session, right from your phone, tablet or computer. It’s just one more digital offering to give members the flexibility and security to bank when, where and how it’s most convenient for you.
Connect with a Video Banker Now!
Video Banking ATMs
At select Locations Monday – Friday, 8am – 7pm and Saturday 9am – 3pm
Our Video Banking ATMs are similar to the ATM you use today but with the ability, at the tap of the screen, to be face-to-face with one of our local “Chelsea|LIVE” video bankers. They will be able to assist you with most all of your banking needs, as if you were inside the branch.
Tap the ATM screen to connect with our Chelsea|LIVE video banking team:
Mystic walk-up, 2 Water Street
New London drive-up, One Montauk Avenue
Niantic walk-up, 21 Pennsylvania Avenue
Norwichtown drive-up, 50 Town Street
Norwich-Westside drive-up, 444 West Main Street, and other locations coming soon!
Here’s how it works:
Tap the screen to engage one of our English-speaking or Spanish-speaking video bankers. Once connected, we can help you:
Did you forget your debit card? Just like if you were inside a branch, we can still help you as long as you have a valid driver’s license or your account number.
Want to use the machine like an ATM? That’s fine too. Simply insert your card to begin a better ATM experience. You can choose multiple currency options and will no longer need an envelope to make a deposit.
Questions? Call our Customer Care Center at 860-448-4200.