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Connect in Real Time with a Chelsea Groton Video Banker

Video Banking through Phone, Tablet or Computer

Available Monday – Friday, 8am – 7pm and Saturday 9am – 3pm

Have a personal or business banking question or need? Connect instantly with a member of our Chelsea|LIVE video banking team. During this experience, members can participate in a face-to-face video chat, while also being able to securely share and sign documents during the live session, right from your phone, tablet or computer. It’s just one more digital offering to give members the flexibility and security to bank when, where and how it’s most convenient for you.

 Connect with a Video Banker Now! 

Video Banking ATMs

At select Locations Monday – Friday, 8am – 7pm and Saturday 9am – 3pm

Our Video Banking ATMs are similar to the ATM you use today but with the ability, at the tap of the screen, to be face-to-face with one of our local “Chelsea|LIVE” video bankers. They will be able to assist you with most all of your banking needs, as if you were inside the branch.

Tap the ATM screen to connect with our Chelsea|LIVE video banking team:

  • Mystic walk-up, 2 Water Street

  • New London drive-up, One Montauk Avenue

  • Niantic walk-up, 21 Pennsylvania Avenue

  • North Stonington drive-up, 391 Norwich Westerly Road

  • Norwichtown drive-up, 50 Town Street

  • Norwich-Westside drive-up, 444 West Main Street

  • Pawcatuck drive-up, 116 West Broad Street

  • Salem drive-up, 20 Hartford Road, Salem Marketplace

  • Sprague walk-up, 156 Willimantic Road

Other locations coming soon!

Here’s how it works:

Tap the screen to engage one of our English-speaking or Spanish-speaking video bankers. Once connected, we can help you:

  • Make deposits that will show right away

  • Cash checks to the penny

  • Transfer funds

  • Make loan payments

  • And more!

Did you forget your debit card? Just like if you were inside a branch, we can still help you as long as you have a valid driver’s license or your account number.

Want to use the machine like an ATM? That’s fine too. Simply insert your card to begin a better ATM experience. You can choose multiple currency options and will no longer need an envelope to make a deposit.

Questions? Call our Customer Care Center at 860-448-4200.

Video Banking Team

Mariel Duran-Lora
Customer Care Specialist
(860) 823-4079
Dee Houde
Customer Care Specialist
(860) 448-4224
Kyle Main
Branch Operations Specialist
(860) 823-4843
Zina Secchiaroli
Customer Care Specialist
(860) 572-4091

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Please Note: Hyperlinked sites are not FDIC insured. Their content and functionality are not under the control or responsibility of Chelsea Groton Bank. Chelsea Groton Bank is not responsible for any link contained in any third party's site. We urge you to confirm the identity and authenticity of any third party hyperlink you enter.

Continue | Return

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Please Note: Hyperlinked sites are not FDIC insured. Their content and functionality are not under the control or responsibility of Chelsea Groton Bank. Chelsea Groton Bank is not responsible for any link contained in any third party's site. We urge you to confirm the identity and authenticity of any third party hyperlink you enter.

Continue | Return

Thank you for choosing Chelsea Groton!

Chelsea Groton Bank

You are now leaving Chelsea Groton Bank's Website.

Please Note: Hyperlinked sites are not FDIC insured. Their content and functionality are not under the control or responsibility of Chelsea Groton Bank. Chelsea Groton Bank is not responsible for any link contained in any third party's site. We urge you to confirm the identity and authenticity of any third party hyperlink you enter.

Continue | Return

Thank you for choosing Chelsea Groton!

Chelsea Groton Bank

You are now leaving Chelsea Groton Bank's Website.

Please Note: Hyperlinked sites are not FDIC insured. Their content and functionality are not under the control or responsibility of Chelsea Groton Bank. Chelsea Groton Bank is not responsible for any link contained in any third party's site. We urge you to confirm the identity and authenticity of any third party hyperlink you enter.

Continue | Return

Thank you for choosing Chelsea Groton!